Our panel of global cyber experts and seasoned directors shared insights and real world experiences to a full house discussing the almost daily, there are headlines of huge data breaches, rampant ransomware attacks, and costly regulatory fines as a result of cyber issues. Questions discussed included:
What are boards REALLY worried about? Technological impacts and their costs, or the reputational impact of a breach?
How are the questions boards should be asking management regarding technology and cyber different then they were 1-2 years ago?
How can boards prepare for new regulations and government expectations?
How does the board direct management to quantify cyber risk in global economic terms in addition to high/medium/low risk factors?
Christine Edwards, an authority on financial services and corporate governance, is a partner of Winston & Strawn LLP. She served as executive vie president and chief legal officer at Bank One Corporation and Morgan Stanley, where she achieved the distinction of becoming the first female General Counsel on Wall Street.
Edwards serves on the BMO Financial board, a $760 billion banking institution in Toronto, chairs the Nominating and Governance, and serves the Compensation and Risk Committees. She is vice chair of the board of Rush University Medical Center, and serves on the Executive, Audit and Nominating and Governance Committees.
Chris Hetner is a Managing Director for Marsh Risk Consulting’s (MRC) Cyber Risk Consulting. Chris has over 25 years of experience in cybersecurity, risk management and regulatory compliance. Chris currently serves as Special Advisor of Cyber Risk for the National Association of Corporate Directors (NACD) and National Board Member of the Society of Hispanic Professional Engineers (SHPE). Prior to joining Marsh, Chris served as the Senior Advisor to the United States Securities and Exchange Commission (SEC) Chairman on Cybersecurity. Chris was also a leading member of the US Treasury Financial Banking Information Infrastructure Committee where he provided leadership across a range of cybersecurity programs impacting the financial services sector. Prior to joining the SEC, Chris held several leadership roles including EY’s Wealth and Asset Management Cybersecurity practice leader, Global Chief Information Security Officer (CISO) at GE Capital and Senior Vice President of Information Security at Citigroup.
Kevin Richards is Marsh Risk Consulting's (MRC) Global Head of Cyber Risk Consulting. Kevin has over 29 years of experience in information security and enterprise risk management. Working with large multinational corporations, as well as the US Department of Defense and other US federal agencies, Kevin provides an array of technical and pragmatic perspectives on building and protecting an organization’s critical information assets.
Prior to joining MRC, Kevin served in dual North America and global leadership roles for a global consulting security practice, where he was responsible for growing the business, capability, and service innovations, and providing strategic guidance for key clients. He has worked in similar leadership roles for specialized risk consulting, advisory, and technology firms throughout his career.
He often serves as an expert resource for journalists and is a frequent speaker at national and international security and IT conferences covering various cybersecurity topics. Kevin has published numerous articles on information security and is a regular contributor to monthly security periodicals. Kevin is a prior International President for and a Distinguished Fellow of the Information System Security Association (issa.org) and is active in many information security professional organizations.
Donna F. Zarcone is president and chief executive officer of The Economic Club of Chicago. Founded in 1927, The Economic Club is one of nation's most influential forums for the dissemination of economic, business and social views, dedicated to fostering the development of leaders within Chicago's civic and business community. The Economic Club has welcomed many prominent thought leaders as speakers including CEOs of leading Fortune 500 companies, U.S. presidents, prime ministers, and other foreign dignitaries.
Before her role at the Economic Club, Ms. Zarcone was founder and president of D. F. Zarcone & Associates LLC, a strategic advisory firm providing consulting at the executive and board level. Prior to D. F. Zarcone & Associates LLC, Ms. Zarcone served as the president of Harley-Davidson Financial Services, Inc. where she led the international company through transformational growth. In her eight-year tenure as president, managed loans grew from $1.1 billion to over $6 billion, market share grew from 20 percent to 50 percent, and annual operating income increased from $20 million to over $200 million.
Ms. Zarcone currently serves on three corporate boards, Cigna Corporation, CDW and The Duchossois Group, and previously served on the board of The Jones Group. Ms. Zarcone is also civically engaged, serving on the boards of The Economic Club of Chicago and the Polsky Center for Entrepreneurship and Innovation at The University of Chicago.
Ms. Zarcone holds a MBA from the University of Chicago Booth School of Business and a bachelor's degree in accounting from Illinois State University.